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Continue ShoppingShipping Policy
Last updated: 16 September 2026
This Shipping Policy explains how orders placed on the AURALIS website are processed and delivered.
1. Order processing
Orders are processed after payment is confirmed. You will receive an order confirmation by email, and a further update when your order has been dispatched.
2. Delivery areas
The locations we deliver to are checked at checkout when you enter your address. If we are unable to deliver to your address, you will not be able to complete the order, or we will contact you and refund any amount paid in full.
3. Delivery charges and timelines
Delivery charges, if any, and the estimated delivery time for your address are shown at checkout before you pay. Estimates are indicative and may be affected by courier schedules, public holidays, weather and other events outside our control.
4. Payment options
The payment options available for your order are shown at checkout.
5. Tracking your order
Once your order is dispatched, we will share tracking details where available. You can also check the status on our Track Order page or by contacting us with your order number.
6. Delivery address
Please check your address and phone number carefully before placing your order. We are not responsible for delays or failed delivery caused by incorrect or incomplete details. If an order is returned to us because it could not be delivered, we will contact you to arrange re-delivery.
7. Damaged or tampered parcels
If the parcel looks damaged or tampered with, please record a video while opening it and contact us within 48 hours of delivery. See our Returns & Exchanges Policy for what happens next.
8. Contact
For any delivery question, email info@auralisfashion.com or call +91 97236 16495 with your order number.